Shipping policy
Shipping Policy
At Pure Vorya London, we strive to deliver your wellness solutions as quickly and efficiently as possible. We are proud to offer dedicated tracked shipping across the United Kingdom.
1. Shipping Times
All orders are processed within 1-2 business days. Once your order has been dispatched, the estimated delivery time is:
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United Kingdom: 5-7 Business Days.
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Rest of the World: 7-12 Business Days.
Please note: Delivery times are estimates and may vary slightly during peak holiday seasons or due to local postal service delays.
2. Tracked Delivery
Every order includes fully tracked shipping. Once your package is dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your delivery in real-time.
3. Shipping Costs
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Standard Tracked Shipping: FREE (Limited time offer).
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Express Insured Shipping: £4.99 (Covers loss or damage during transit).
4. Customs and Import Taxes
For our customers in the United Kingdom, we handle the logistics to ensure a smooth delivery process. In most cases, no additional customs fees will apply. However, Pure Vorya London is not responsible for any customs and taxes applied to your order by your local government; all fees imposed during or after shipping are the responsibility of the customer.
5. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for items delivered to an incorrect address provided by the buyer. If you notice an error, please contact us at support@purevorya.com immediately.